2020 Events are driving big changes
We just launched our February MX Monitor where we will dive deeper into virtual visits across industries, but we found it interesting in January that over half of people are planning to make some big changes in 2021 because of the events of 2020. Most were not surprising, but 62% of those that are getting a new car in 2021 said their decision was influenced by the events of 2020. Maybe there are a lot of family road trips coming in 2021?