How will you confidently optimize your experience roadmap and prepare your business for what’s next?
We are on a mission to make experience strategy better for everyone. We present these trends, based on our extensive research into customers and the culture, to help you, the Experience Strategist, deliver more impact for your company and your customer.
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Get an inside look at these four critical experience strategy trends.
Technology: In the near future, people will increasingly find more value in technology that embeds advanced technologies, including AR, VR, and AI, into their lives, giving them superpowers to overcome limitations and enhance capabilities.
Tools: In the near future, people will increasingly find more value in tools that support their life systems by getting the whole job done.
Transformation: In the near future, people will increasingly find more value in transformations that are supported by AI-enhanced coaching and products with embedded goals, facilitating personal growth and habit formation.
Engagement: In the near future, people will increasingly find more value in engagements that are immersive, deeply meaningful, and supported by mode-responsive AI enhancements tailored to specific situations and experiences.