Stone Mantel Bootcamp 2022: Digital Tools, Environments and Channels
So much has happened since Dave Norton wrote Digital Context 2.0. In 2015, based on work done in the Collaboratives, Dave argued that the smartest place in most people’s lives would be their home. He described how channels would change too, predicting that omnichannel would not be the final step. We are on to Context 4.0 and we wanted to share with you and your team key concepts that will help your company solve for the nexus between channel and experience.
This session helps you:
Understand what comes after omnichannel
Learn to identify queues, tools, environments, data, and channels
Think about contextual delivery and solutioning (as a opposed to preference-based delivery)
Develop a strategy for sophisticated digital places, like homes, cars, venues, and even some retail locations
The Details
Stone Mantel Bootcamp Session 6
Context: Digital Tools, Environments and Channels
April 14, 2022
12 PM ET / 9 AM PT
Guide: Dave Norton, Founder of Stone Mantel
Send an email to jaclyndupont@stonemantel.co to register