As we enter 2024, the state of the US Healthcare system persists in a condition of crisis and turmoil, propelled by escalating economic pressures affecting both individuals and institutions. Contributing to this challenging landscape are critical factors such as clinical labor shortages; the concurrent disruption caused by non-traditional entrants and the consolidation among traditional industry players; and the proliferation of AI technology.

Want to deliver a more seamless patient experience but are challenged by organizational silos? With the Collaboratives, you can bring together up to 7 members of the various teams working on patient experience. You will learn common frameworks and approaches to patient experience; get access to the latest cross-industry trends informing customer’s expectations for experiences; and apply these frameworks and learnings to solving one of your key business challenges so that you can have a shared playbook and way of working on future initiatives that will help enable a more integrated approach.

It’s no secret that there is a continually-worsening clinician shortage in the US and that burnout is a leading cause driving highly qualified, experienced physicians from the profession at a time when the healthcare system needs them the most. Although the physician exodus is just one of the many serious problems fueling the US Healthcare system crisis, it is the most critical to address. Without a sufficient number of physicians, the infinite loop of increased patient acuity driving up the cost of care will spiral out of control, threatening the precariously fragile state of these institutions.